Explore the Legal basis for account access
Our Legal terms describe who may access the account, how we verify account details, and when access may be restricted by local requirements. Eligibility depends on local law, and we may ask you to confirm your phone number or provide account details that match your payment
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record. DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries are kept with the related account history so we can check a payment status when you contact us. If a wallet or transfer does not match your account, we may pause the related request until
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the details are clarified. Read these terms before opening an account, particularly if you are in Surabaya or another Indonesian location with its own access requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.